Shipping Policy

At Keioamall, we are committed to providing a fast, reliable, and transparent shipping experience. Please review our shipping policy below before placing your order.

Order Processing

• Processing Time: Orders are processed within 1–2 business days after payment is successfully confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Shipping Method	Delivery Time	Shipping Cost
Standard Shipping	7–14 Business Days	$5.99 USD
Free Standard Shipping	7–14 Business Days	Free on orders over $49.00 USD

Free Shipping: Orders totaling $49 USD or more (after discounts and before taxes, where applicable) qualify for FREE Standard Shipping.

Estimated Delivery Time

• Standard Shipping: 7–14 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use the tracking information to monitor your package throughout its journey.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before placing your order. Keioamall is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

While we work with trusted shipping partners, occasional delays may occur. If your order has not arrived within the expected delivery timeframe, please contact our customer support team, and we will gladly assist you in tracking your shipment.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Keioamall

Email: peacefulocey06@outlook.com

Phone: +1 204-291-5581

Address:
84 Av. de Hyde Park
Dorval, QC H9P 1Z7
Canada